Quick service tailored to you

Ordered a spare part but not exactly sure how to install it? No problem. Use our repair service, available by phone, in our workshop or on site at your premises.

On-site service – We come to you

Our service technicians will be happy to come to you to install the spare part. We always aim to perform all repair work as quickly as possible. But when we are busy, we cannot exclude the possibility of waiting times. Machinery downtimes are an exception here, as getting things back up and running is always a priority.

Our repair division

If an on-site repair is not possible or too complex, you can take advantage of our well-equipped repair division and its experienced staff. This service is popular when dealing with defective motors or flywheel supports, for example, as our customers usually do not have the required lifting equipment.

Excellent training for your system

To make sure our service technicians can always solve your problem quickly and expertly, they attend regular training sessions and safety briefings. This helps us ensure a solid level of skills and expertise, even for future technologies.

The benefits at a glance
  • Available by phone, on site or in our workshop
  • Well-trained and experienced service technicians
  • Well equipped workshop
  • Regular training sessions and safety briefings

More customer services

Your contact partner
Uwe Schaffeld

Service manager for external sales

+49 (0) 2129 571-238

+49 (0) 2129 571-600

Send e-mail

Replacement bowl

Is the lining of your mass finishing machine worn? With a replacement bowl, you can get a brand-new product while keeping downtimes to a minimum.

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Spare parts

Even if your machine is over 50 years old, we can get any spare part you need within a few days. For new machines, we have over 90% of spare parts in storage at all times.

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Processing technology

A perfect processing result is all about achieving the best combination of machinery, process media and process water treatment. We can adjust the entire process to your needs.

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Electrical and electronic technology

Should you experience a failure, we can always find the right electronic component for Walther Trowal machines young and old, helping you get back to work quickly.

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