Customer service

Our experts are here for you, even after you buy

From circular vibrators and centrifugal disc finishing units to dryers and other machines, we are here to respond to all your needs and questions, even after purchasing. That is because we want you to get the best from your Trowal system for years to come. The following pages offer tips on maintenance, care, the correct spare parts and our repair service. You can also contact us directly for anything you need.

The fast way to your contact person.

Links

General terms of assembly

Service Flyer 2012 (German version)

Video Replacement Bowls

Spare parts

Even if your machine is over 50 years old, we can get any spare part you need within a few days. For new machines, we have over 90% of spare parts in storage at all times.

Repairs

Do you need help during installation and disassembly? We can often help you on the phone. If you need more help, our on-site service team can come to you.

Electrical and electronic technology

Should you experience a failure, we can always find the right electronic component for Walther Trowal machines young and old, helping you get back to work quickly.

Processing technology

A perfect processing result is all about achieving the best combination of machinery, process media and process water treatment. We can adjust the entire process to your needs.

Replacement bowls

Is the lining of your mass finishing machine worn? With a replacement bowl, you can get a brand-new product while keeping downtimes to a minimum.